Customer Service

Contact Us

PlugRoyalty® Customer Service Hours: Monday - Friday 9:00AM - 5:00 PM EST

If you are having problems placing an order or have an issue with an order you've already received please contact our On-line Shop at (Please note, only emails concerning purchases made directly through the PlugRoyalty® Web Store will be answered). Any inquiries made during the weekend will be answered the following Monday.

Due to high volumes of inquiries, it can take our customer service representatives up to 24 hours to respond. Sending multiple emails only delays yours and other human inquiries, please only email once. We will get to you. Thank you.